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I'm having trouble setting, cropping, or changing my profile photo.

Currently, profile photo cropping may not work correctly on mobile devices. 

If you're experiencing difficulties on a desktop or notebook, check the file size. If it is over 1MB, this could cause the upload to fail.

If you need additional assistance resizing, cropping, or setting your profile photo, please open a support ticket and attach the image to the ticket. If the image will not attach, we will provide a direct upload link once the ticket is opened.

Have more questions? Submit a request

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